At PulseCloud, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Senior Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Manage the full sales cycle from prospecting to closing
- Provide market feedback to product and marketing teams
- Build and maintain a healthy sales pipeline using CRM tools
- Exceed quarterly revenue targets and contribute to team growth
What We're Looking For:
- Excellent communication and stakeholder management skills
- Ability to drive technical decisions with long-term impact
- 5+ years of relevant professional experience
- Proven track record of delivering complex, high-impact projects
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Parental leave and family-friendly policies
- Flexible hours — we trust you to manage your time
- Home office setup stipend ($500-$1,000)
- Annual learning and development budget ($1,500+)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.