At ZenithAI, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Principal Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Maintain accurate records of all sales activities in Salesforce
- Collaborate with customer success on seamless handoffs post-sale
- Manage the full sales cycle from prospecting to closing
- Build and maintain a healthy sales pipeline using CRM tools
What We're Looking For:
- Strong external presence through publications, talks, or open source
- Exceptional ability to communicate complex ideas to all audiences
- Experience shaping long-term technical vision and strategy
- 10+ years of deep expertise in your domain
- Demonstrated impact at the company or industry level
What We Offer:
- Flexible hours — we trust you to manage your time
- Parental leave and family-friendly policies
- Home office setup stipend ($500-$1,000)
- Company-wide team retreats twice per year
- Fully remote — work from anywhere in the world
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.